faq’s
What wax is being used in our candles?
Our wax is a natural blend of coconut and rapeseed wax.
In our experience, we have found that our wax blend delivers superior quality for a stable, consistent burn. All our candles are tested to the highest UK safety standard in our studio to ensure they have an excellent fragrance throw, stability and beautiful appearance.
What are the key differences between paraffin wax and other waxes, such as soy?
All types of wax have their strengths and weaknesses, including paraffin and soy. When it comes to looking for the perfect candle wax, there is no simple answer. There are a multitude of considerations which need to be balanced such as appearance, burn performance, stability and importantly no sooting, smoking, tunnelling. As well as these key attributes, it is important the wax looks good naturally and has a great cold and hot throw performance too. Candle making really is a fine art!
How long do our candles burn for?
The Signature Collection range burns for approximately 70 hours, while Amber Collection burns for 45 hours. Th burn rate is very important and this is a result of numerous testing to obtain an optimum rate.
Are our candles tested on animals?
Our candles are not tested on animals and the wax does not contain any animal products therefore these are cruelty free.
How long will my order take to reach me?
Our standard UK delivery takes 2-4 working days to reach you from dispatch. International orders can take 7-14 working days to arrive so please make sure you place your order allowing plenty of time.
There is a problem with my order. What should I do?
As we are only human, sometimes mistakes do happen. If you have received your order and there is something not quite right, please let us know right away so we can rectify it for you. You can send us an email to info@sensescandles.co.uk.
“Believe you can and you’re halfway there.”
— Theodore Roosevelt
